Dextrata Software Inc.
Copyright & DMCA Policy
Effective: 29 September 2026 · Version 1.0
If something a player posted in Dusk Lord infringes your copyright, tell us and we will act. If we removed your content by mistake, you can dispute it.
1.Scope
This policy covers content players submit: usernames and character, guild and settlement names, in-game mail, forum posts and Ideas board submissions. Chat is not stored, so there is usually nothing to remove after the fact; report abusive chat under the Code of Conduct. We follow the notice-and-takedown process of the US Digital Millennium Copyright Act (17 U.S.C. § 512) and the notice-and-notice regime of Canada's Copyright Act, and handle trade-mark and other intellectual property complaints the same way.
If you believe Dusk Lord's own software, art or text uses your work without permission, write to [email protected] and set out the claim.
2.Where to send notices
| Designated agent | Copyright Agent, Dextrata Software Inc. |
|---|---|
[email protected] — subject line starting DMCA NOTICE — | |
| Location | British Columbia, Canada |
3.What a takedown notice must include
- A physical or electronic signature of the copyright owner or someone authorised to act for them;
- Identification of the copyrighted work;
- Identification of the infringing material, with enough detail for us to find it: the server, player or guild name, where it appears, the exact text, the approximate date and time, and a screenshot if you have one;
- Your name, address, telephone number and email address;
- A statement that you have a good-faith belief that the use is not authorised by the owner, its agent or the law;
- A statement that the notice is accurate and, under penalty of perjury, that you are the owner or authorised to act for the owner.
False notices carry liability. Under 17 U.S.C. § 512(f), knowingly misrepresenting that material infringes can make you liable for damages, costs and legal fees. Do not use this process to settle an in-game dispute or silence criticism.
4.What we do
- We check the notice is complete, and tell you if it is not;
- If it is valid, we promptly remove or disable the material, or rename the name;
- We take reasonable steps to tell the player who posted it and pass on the substance of the notice (withholding your street address and phone number where we can) so they can respond;
- We record the notice against the account for our repeat-infringer policy.
Because we hold no email address for players, we tell them in the game where we can.
5.Counter-notice
If your content was removed and you believe it was a mistake or misidentification, send a counter-notice to [email protected] with a subject line starting DMCA COUNTER-NOTICE —, containing: your signature; what was removed and where it was; a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification; your name, address and telephone number; and a statement that you consent to the jurisdiction of the US Federal District Court for your address (or, if you are outside the US, any judicial district where we may be found) and will accept service from the person who sent the notice. We will forward a valid counter-notice to them, and may restore the material if they do not tell us within 10 to 14 business days that they have gone to court.
6.Repeat infringers
We close, in appropriate circumstances, the accounts of players who repeatedly infringe. Closed accounts forfeit their Virtual Items and progress.
7.Trade-marks and other rights
To report trade-mark infringement, impersonation, or a privacy or publicity violation, email [email protected] with a subject line starting IP COMPLAINT —, identifying the right, the material and where it is, why it infringes, and how to reach you.
8.Fan content
Screenshots, videos, streams and other fan content permitted by Section 7 of the Terms of Service are not infringing, and complaints about them will be declined.